At New York Prime Beef, we take pride in delivering the finest steaks and meats, carefully packaged to arrive at your door in perfect condition. Due to the perishable nature of our products, we are unable to accept returns.

If there is ever an issue with your order, please contact us right away at service@newyorkprimebeef.com. We will work with you to make it right. Depending on the situation, this may include a replacement order or a refund for the affected items.

Our goal is to ensure you are completely satisfied with your purchase. If something isn’t right, let us know—we’ll take care of it.